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Delete your account
Updated on September 27, 2026
You can delete your Mosa account at any time, in the app or on the web portal. Deletion is immediate and can't be undone.
In the app
- Open Mosa and tap your avatar at the top of Home.
- Tap Delete my account at the bottom of Settings.
- Confirm with your password.
On the web
- Sign in at web.mosaapp.com.br.
- Go to Settings › Account › Delete my account.
- Confirm with your password.
Can't access the app?
Email [email protected] from your account email with the subject "Delete my account". We will verify your identity and update you on the request.
What gets deleted
- The account and data directly linked to it are removed; legally required or security records may remain for the applicable period.
- If you are the only member of the household: all of its entries, budgets, recurring bills, categories and invitations.
- If the household has other members: the entries you made stay in the household without your personal data, since they are part of the shared finances. If you are the owner, hand over ownership first.
- Backups may remain for a limited period under the hosting provider retention policy. Records required by law, such as access logs, are kept for the legal period.
Before you delete
To keep your history, export your entries as CSV on the web portal under Entries › Export CSV.